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Disclaimer

SPINE AND NEURO SURGERY is not the Healthcare service provider itself. Hence is not responsible in any manner whatsoever for any deficiency, delay, defect, error or any other shortcomings at the hospitals in different Service Locations. You may transact with SPINE AND NEURO SURGERY and enter into transactions online for purchase of product or services. However, the contract for purchase of product is exclusively with such buyer. The product if required to be delivered will be done at the risk of buyer and SPINE AND NEURO SURGERY disclaims all responsibility/ liability for the same.

You may transact if you expressly acknowledge and agree that

  1. Your use of the services on the website or of the website in any manner is at your own risk.
  2. The site is provided by SPINE AND NEURO SURGERY an "as is" and "as available" basis.
  3. To the fullest extent permitted by applicable law, SPINE AND NEURO SURGERY and its associates and affiliates, expressly disclaims all warranties, conditions and other terms of any kind, whether express or implied as to the operation of the site or the information, materials, products, services included on this site.
  4. No warranty or representation on behalf of SPINE AND NEURO SURGERY, its associates and affiliates is given that:
    1. the quality of any products, services, information, or other material purchased or obtained by you through the site or any services provided by or on the site will meet your expectations,
    2. the site and /or any services provided by it will meet your requirements,
    3. the service will be without interruptions, always timely and secure or free from all errors
    4. the results that may be obtained from the use of the site or any service provided by it will be accurate or reliable,
    5. Any errors in the software will be corrected.
  5. Any material/ contents downloaded or otherwise obtained through the use of the site is done at your own discretion and risk. SPINE AND NEURO SURGERY and/ or its associates and affiliates do not warrant that this site, its servers, or any mail sent from SPINE AND NEURO SURGERY will not have viruses or harmful components.
  6. If any damage is caused to your computer system and any losses accrue it will not be the responsibility of SPINE AND NEURO SURGERY You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
  7. SPINE AND NEURO SURGERY, its associates and affiliates cannot guarantee the accuracy, integrity or quality of any contents. It is a possibility that you may be exposed to contents that are offensive, indecent or objectionable.
  8. This website does not claim to supplement or supplant the competence and skills of a professional to render any particular or personalized advice or service.

SPINE AND NEURO SURGERY functions as an facilitator for clients seeking private medical services. SPINE AND NEURO SURGERY does not control or operate any Treating Institution, neither does it operate or control any facility or service provided by the Treating Institution mentioned in the Package. SPINE AND NEURO SURGERY takes care in selecting all the ingredients in the Package and has no control whatsoever in running the Treating Institution and hence, SPINE AND NEURO SURGERY can not be made liable / responsible for any delay, default, failure, improper services / deficiency in services provided by the Treating Institution and/or for any injury, sickness, accident, discomfort, death, loss or damage of any kind whatsoever which may arise due to any act of negligence, deficiency or default in services, of the management or employees of the Treating Institution. The Treating Institution shall be solely responsible for all treatment to be provided by it to the Participants / Patient, including but not limited to surgical, medical, wellness, beauty and all related queries, opinions and complications and SPINE AND NEURO SURGERY shall not be responsible for the same.

Any emergency, complication or medical requirement, of whatsoever nature, arising with regard to the Participant / Patient's treatment due to the Participant/Patient's present or past illness or the side effects / allergy of / to drugs or lack of adequate treatment, pre, during or post treatment will be the absolute responsibility of the Treating Institution and / or the treating Doctor, as the case may be, and SPINE AND NEURO SURGERY shall not be responsible for the same.

Any medical information not mentioned or withheld by the Participant / Patient or his / her relatives or not asked for due to the negligence of the Treating Institution and / or the treating Doctor will be the absolute responsibility of the Treating Institution and / or the treating Doctor, as the case may be, and SPINE AND NEURO SURGERY shall not be responsible for the same.

In case the Treating Institution and / or the treating Doctor is not competent in handling a particular emergency or complication arising pre, during or post treatment of the Participant / Patient, it shall be the absolute responsibility of the Treating Institution and / or the treating Doctor, as the case may be, to refer or call upon the competent medical authority, after taking the consent of the Participant / Patient or his / her family members / relatives / escorts / friends and SPINE AND NEURO SURGERY shall not be responsible for the same.

All Content on this Site, whether posted by us on our own accord or in response to a query by a User, is for informational and/or educational purposes only. The Content is not intended to be, nor is it a substitute for professional medical advice, diagnosis or treatment. You should always seek the advice of your doctor with any questions you may have regarding a medical condition. This Site and its facilities do not, cannot and is not intended to replace the care and treatment that only a qualified healthcare provider may give which may be upon due clinical examination of symptoms and / or co-relation of reports with such examination. Further, you should never disregard professional medical advice or delay in seeking it because of something you have read on this Site!

We shall make all endeavors to ensure the accuracy, completeness, usefulness and reliability of the Content hosted on the site. However, we make no warranty of any kind, implied or express, as to the accuracy, completeness or appropriateness of the information. Although, efforts will be made to correct the errors brought to our notice and to keep the Content upto date.

Collection, use and disclosure of personal information

When you apply to us we get most of personal informations such as your name, email address, birth date, gender, zip code, occupation . Once you register with us , you are not anonymous to us.

SPINE AND NEURO SURGERY does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide services you've requested, when we have your permission.

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs.

Information provided on this unique Medical Website is for general medical education and to know what to expect during a opt -in medical procedures in India. These information's are subject to change. spineandneurosurgeryhospitalindia.com does not guarantee that it is accurate or complete, and is not responsible for any actions resulting from the use of this information. General information provided in this fashion should not be construed as specific medical advice or recommendation, and is not a substitute for a consultation and physical examination by a physician. Only discussion of your individual needs with a qualified physician will determine the best method of treatment for you. All doctors listed on this unique India medical portal website are Certified BY MEDICAL COUNCILOF INDIA and are well known surgeons / medical consultants attached to their super specialty tertiary health care institute / hospital / clinic of repute in India.

Payments on Booking & Cancellation policy

Booking

30% of the total estimate given has to be paid in advance which is non-refundable for bookings of schedule procedures and facilities.

70% of the remaining cost of estimate quote should be transferred before 25 days of arrival in India or in- emergency before the arrival.

In some cases we charge Service Fees to the patients which is directly proportional to the magnitude of involvement of our Company in managing the case. This can range from a minimum of 550 USD to a maximum of 1650 USD.

The final calculation of the amount towards medical bills by the hospitals and service providers is always done in Indian rupees. All patients are required to pay either in USD/ GBP/ EUROS only.These are the only commonly accepted currency accepted by the Hospitals and the currency conversion rate for the payment date is applicable.

With effect from April 2018, all International Patients have also been given the flexibility by the GOI to make a maximum payment of 199,000 INR towards their medical bills by cash to the Hospitals.

Cancellation

30% of the estimate cost would be charged if cancellation made before 25 days arrival.

40% of the estimate cost would be charged if cancellation made between 10 to 15 days.

50% of the estimate cost would be charged if cancellation made between 3 to 9 days.

50% of the estimate cost would be charged if cancellation made between 1 to 2 Days. Once you reached India and if the treatment of reserved hotel or guest house or room or post treatment rehabilitation holiday is cancelled then the following cancellation over given cost quote will apply.

On Medical Reason-30% of the total expected medical treatment package + all incidentals incurred towards medical bills, travel bills, logistics and accomodation bills till date of cancellation would be the patients liability.

Due to Patient's self decision-100%

Taxes

All the health and medical services packages sold through Spine And NeuroSurgery would be liable for the applicable services taxes, which is to be paid by the Patient / End Consumer.

For all other services ( Hotel, Taxis, Airlines etc) that the Patient uses, the Patient/ End Consumer would be required to pay for those services and applicable taxes directly to the business providing the service.

Change in taxes as imposed by the Government of India would be considered applicable by default on all End Consumers.

Disputes & Jurisdiction

In case of Medical discrepancy or Any Conflict for immutability of malpractice carried out by the patient, all the concerned parties establish and agree that all judicial action must be carried out by the patient towards the medical professional / healthcare center / hospital only within the jurisdiction of Nagpur, State of Maharashtra, India. All expenses related to the legal fees and jurisdiction matters will be the client’s liability on being proven otherwise. The Consultant and the treating institution retains the right to file defamatory suit against the crime.

Travel Insurance

Client shall be solely responsible for obtaining such travel insurance as Client shall determine to be appropriate.

The Consultant recommends that Client (i) arrange comprehensive travel insurance for the entire period of Clients travel and (ii) disclose all relevant matters to Client’s insurer (including that elective surgery will be undertaken during Clients travel)

SPINE AND NEURO SURGERY does not control or operate any Treating Institution, neither does it operate or control any facility or service provided by the Treating Institution mentioned in the Package and hence, SPINE AND NEURO SURGERY can not be made liable/responsible for any delay, default, failure, improper services/deficiency in services provided by the Treating Institution and/or for any injury, sickness, accident, discomfort, death, loss or damage of any kind whatsoever which may arise due to any act of negligence, deficiency or default in services, of the management or employees of the Treating Institution.